What We Collect and Why We Keep It
When you create an account, we collect your name, contact details, and the e-wallet identifiers you use — whether that is a DANA number, OVO account, or GoPay-linked phone. This lets us process your deposits and withdrawals correctly and match your activity to the right account.
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We also log device data, IP addresses, and session timestamps to keep your account secure and detect unusual access patterns. Cookies and similar tracking tools record how you navigate the platform so we can improve load times and surface the sections you use most. We do
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not store your full wallet PIN or transfer credentials — those stay inside your DANA, OVO, or GoPay app at all times. Data is held only as long as your account is active or as required by applicable law in Indonesia. If you close your account,
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we begin a retention wind-down according to the schedule set by local regulatory requirements. Availability of this service depends on local law and eligible regions. Any processing of personal data follows the scope described here; we do not extend it without updating this page and notifying
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you through your registered contact.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.